Customer service

We work hard to make your shopping experience with us as easy as possible. If you need our help, we are here for you!

Feel free to check out the most frequently asked questions and see if you can get an answer to your question right away.

If you still need our help, you can contact us via our form below.

If your case is related to an order, please provide the email you used for your purchase.
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Two people in winter clothes, one in beige and one in purple. One is adjusting the other's backpack.

EQPE makes gear that's not only functional and sustainable, but also damn good-looking.